Privacy Policy
Effective date: 9/29/2026
ClearToClose Repairs LLC, doing business as CTC Repairs ("CTC"), respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
Name
Phone number
Email address
Property address
Photos and descriptions of repair issues you submit
Job-related information necessary for repair coordination
Website usage information, such as pages visited, device type, and how you arrived at our site (for example, from an ad), collected through cookies
How We Use Information
Information is used to:
Prepare estimates and respond to repair requests
Coordinate property repairs
Communicate scheduling and job updates
Provide invoices and closing-related documentation
Measure and improve our website and advertising
Operate and improve our services
Text Messaging
If you provide your phone number, we may text you about your repair request, estimate, scheduling, and job updates. We do not send marketing or promotional texts. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.
Mobile phone numbers and text message consent are never shared with third parties or affiliates for their marketing purposes.
Data Sharing
We do not sell, rent, or trade personal information. Information may be shared only with:
Contractors involved in an active job
Lenders or loan officers associated with the file
Financing partners, only if you choose to apply for financing
Service providers necessary to operate our business
Advertising and analytics providers, such as Google, which use cookies to measure ad performance
Legal authorities, when required by law
Cookies and Advertising
Our website and advertising partners, including Google, may use cookies to understand site usage and measure ad results. You can control cookies through your browser settings and manage Google ad personalization at adssettings.google.com.
Data Retention
We keep information as long as needed to provide our services, honor guarantees, and meet legal, tax, and recordkeeping obligations. After that, we delete or de-identify it.
Data Security
We take reasonable measures to protect your information against unauthorized access or disclosure.
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Your Rights
You may request access to, correction of, or deletion of your information by contacting us, subject to legal and recordkeeping requirements. Depending on your state, you may have additional privacy rights, and we will honor them as required by law.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact Us
ClearToClose Repairs LLC (CTC Repairs)
1569 Marilyn Ct, Chambersburg, PA 17202
ops@ctcrepairs.com
888-742-8273